Aircall is built to connect seamlessly with the tools your business already uses. You can log call activity in other software through flexible Webhooks or a wide range of pre built integrations, depending on your technical needs and workflows.
Using Webhooks
If your team has technical expertise, Webhooks provide a powerful way to automate workflows. They allow you to send Aircall call events to your own systems or custom applications. Because most integrations rely on Webhooks at their core, they are the most flexible option for custom implementations.
Using pre built integrations
Aircall offers many ready to use integrations that automatically log call activity, sync details, and surface customer information across your systems. Examples include:
- Salesforce: Log call activity directly in Salesforce and place calls from the interface.
- Hubspot: Display caller details during calls and automatically log call information.
- Zendesk: Create tickets for calls and match them to existing customer records.
- Pipedrive: Sync calls, recordings, contacts, activities, and notes into Pipedrive.
- Help Scout: Automatically save call details to reduce manual data entry.
- Zoho: Capture call information to improve follow up and collaboration.
- Intercom: Display call events inside customer conversations and sync records.
- Freshdesk: Integrate phone activity with your support channels.
- Slack: Send Aircall call events to selected Slack channels.
- Zapier: Automate workflows by sending Aircall call and contact events into thousands of connected apps.
- Shopify: Surface customer data, order history, and tracking details directly during calls.
To explore all available integrations, visit the Integrations & API page in your Aircall Dashboard or on aircall.io.