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Exposing compliance status visibility via endpoint

Maintaining compliance with industry regulations is essential, especially when managing communication channels like phone numbers. To support this, Aircall now offers compliance status visibility for A2P10DLC messaging registration in the United States and toll-free messaging registrations in the United States and Canada via a dedicated API endpoint.

This new feature allows Aircall customers to easily check the compliance and registration status of their phone numbers, ensuring all communications meet A2P10DLC and toll-free requirements.

Understanding compliance

A2P10DLC (Application-to-Person 10 Digit Long Code) and toll-free regulations help protect consumers and maintain transparency in business communications. Complying with these rules not only prevents potential fines or penalties but also builds credibility and trust with your audience.

For more details, see:

Benefits of the endpoint

  • Efficiency: Automate the process of checking the compliance status of your phone numbers instead of verifying them manually.
  • Accuracy: Access real-time status updates to always have the latest information available.
  • Peace of mind: Confidently confirm that your messaging activity aligns with all regulatory requirements.

How to get started

Follow these steps to begin using the compliance status endpoint:

API documentation page showing how to fetch registration status for A2P10DLC or Toll-free messaging in the US and Canada, including GET request example and JSON response with status approved.png

Steps:

  1. Review the documentation
    Read the Aircall developer documentation for detailed instructions on using the endpoint.
  2. Make requests
    Send a request to the endpoint using the appropriate parameters.
    Note: At this time, you can check the status of one phone number per request.
  3. Integrate into your workflow
    Incorporate the retrieved compliance status into your existing workflows or applications to maintain compliance across all communication channels

Sample use case

Suppose you are a marketing manager planning to send SMS campaigns to customers. Before launching your campaign, you can use this endpoint to verify the compliance status of each phone number in your contact list. This ensures that your communications meet A2P10DLC and toll-free standards, reducing the risk of message filtering or delivery issues.

Jordan W.