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  1. Aircall
  2. Integrations
  3. Salesforce
  4. Troubleshooting Salesforce

Troubleshooting Salesforce

  • Salesforce Voice: the DataCloneError on inbound and outbound calls
  • Calls drop when popping out or resizing the Salesforce CTI window
  • Recurring authentication errors between Aircall and Salesforce
  • How to change the admin account in the Aircall Salesforce - integration
  • Causes and fixes for calls not logging in Salesforce
  • Why Salesforce tabs switch when a call comes in
  • Tasks not created after calls in Salesforce integration
  • Salesforce: duplicate contacts or leads from consecutive calls
  • Prevent Salesforce from logging every call as a task
  • Calls are logged in a different timezone in Salesforce
  • Salesforce tasks show blank "Related to" and "Name" fields
  • Logging AI insights from Aircall into Salesforce
  • Aircall call status shows as "connected" in Salesforce when call ended in voicemail
  • Resolving the 'Limit Exceeded' error when installing the Aircall CTI in Salesforce
  • Salesforce CTI is not recognizing any audio devices
  • Error installing Salesforce integration Omni-Channel for Aircall: UserServicePresence object not found
  • Unable to install Salesforce CTI in a sandbox environment due to Salesforce Dashboards limit

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