Setting up Smartflows
- Setting up call routing in a call flow: opening hours, IVR menus, and holiday configuration
- Call distribution: Managing users and teams in a call flow
- Deleting individual components in a call distribution flow without affecting subsequent steps
- How to import a call flow configuration to another number
- Building a direct dial in Aircall using a call flow
- Building a simple support IVR in a call flow
- Configure last agent Smart Routing using the Ring-to (via API) widget in a call flow
- Prompting callers for recording consent using the IVR widget in a call flow