Troubleshooting Smartflows
- Fixing dropped or silent calls when forwarding to an Aircall IVR
- Missed call reasons in Smartflows
- Dropped calls with Smartflows numbers
- Displaying the selected IVR Key
- Call routing: rejecting vs. not answering a call
- Missed IVR calls showing on multiple agents in the Calls view
- Ring to via API - JSON object "raw_digits" not a string
- Why the IVR branch field may be blank in inbound metrics